NDC
NDC direct channel product consists of web-based NDC - Point of Sale Portal (POS) or an API connection to the existing agency UI.
Yes.
For NDC POS - English, for the API connection – depending on the agency UI.
Yes.
No.
No.
No.
Payment is processed within the platform via credit/debit cards.
Currently, a credit/debit card form of payment is supported.
No.
It is possible to book the pre-reserved seating ancillary. Future development will include additional baggage and other ancillaries sale process in the NDC channel.
Yes. If the agency uses the email entry, passengers will receive a standard Air Serbia document issuance email.
Yes.
Yes, if done within the same calendar day.
Currently, only ticket refund process is supported. Future development will include an exchange process.
No.
Air Serbia schedule change tool will trigger email notifications to all passengers with correctly input contact details in the PNR, same as today.
No.
Yes, via Air Serbia official website or mobile application.